Every missed call and web form gets a reply in 5 minutes. Miss one, that month is free.
Not a feature you have to remember to check. A system that is monitored, and that pays you back the month it fails you.
You probably already have a lead-response tool. It is probably not running.
GoHighLevel starts at $97 a month as of August 2026. That is a tenth of what this costs, and worth saying plainly: if the software were the problem, a cheaper one would fix it.
The free trial from eight months ago is still sitting there, half-set-up, and nobody has looked at it since. You are not buying automation. You are buying that it is running.
This is built for owner-led trades and field service businesses: HVAC, plumbing, electrical, roofing, landscaping. Typically 5 to 50 employees, inbound-dependent, no dedicated operations lead to keep a lead-response tool alive. Triangle, NC first.
The guarantee
Every inquiry gets a reply within 5 minutes, on the channel they used. Callers from landlines are flagged to you immediately for callback, since a landline cannot receive a text. Miss one and that month is free. Excludes outages at your phone provider, your internet, or the carrier network, and it depends on my admin access to the accounts it runs in staying in place.
Replies come back on the channel they used. Missed call gets a text. Web form with a phone number gets a text. Web form with only an email gets an email, from your own domain.
Separate from the delivery promise below, which is about how fast it goes live.
Exactly three channels. Nothing else.
Three things, done properly, instead of ten done half way.
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Missed call
The line type is checked first. A mobile number gets a text back right away. A landline cannot receive a text, so it is flagged to you immediately for a human callback instead.
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Web form
The person who submitted it gets an acknowledgment on the channel they used: a text if they left a phone number, an email if they did not. You get an alert at the same time.
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One place
Every missed call and every form submission lands in a single list, so nothing is sitting in a phone log on one line and an inbox on another.
Explicitly not included, and priced separately if you want it:
- Email inbox triage
- CRM integration
- Outbound campaigns
- Review requests
- Anything bespoke to your specific stack
All reasonable asks. Each one is a Custom AI Implementation instead, Most start at $2,495. Optional support at 10%/mo.
You decide what runs on its own
It answers, it qualifies if you want it to, and it books straight into your calendar. It works 24x7x365.
human-in-the-loop by default - you decide what runs automatically and what waits for your approval, and nothing is ever automated without you choosing it. Out of the box, agents produce drafts you review before anything reaches a customer.
The acknowledgment sends automatically, because that is what the five-minute promise depends on. Anything with substance, a quote or a booking, waits for you unless you turn it on.
Live fast, monitored the whole time
Web form capture and alerts are live within 7 days of kickoff. Missed-call text-back switches on once your carrier registration clears, usually two to three weeks. If nothing is live within 30 days, you do not start paying the monthly fee until it is.
Monitored every 5 minutes with alerting, monthly 1-page report showing inquiries captured and average response time, support via email/text/phone - whichever is easiest
When a lead comes in
- It runs at 2am, on Sundays and on holidays. Storm calls and weekend emergencies are answered the same as Tuesday morning.
- After hours, callers are told you will ring first thing and are given a link to book a time. During the day they are told someone is calling right back.
- Voicemails reach you as words you can read, not a recording you have to pull over and play.
- Callers from landlines are flagged to you for a callback rather than sent a text no landline can receive.
- Junk never reaches your phone. Test submissions, throwaway email addresses and two-second hang-ups are logged and filtered out.
- Someone who calls three times in ten minutes gets one text back, not three.
So it keeps working
- Every text is checked for delivery, not just for sending. If a carrier rejects one, you are told to call that person.
- A weekly email confirming it is up and how many inquiries it captured. A quiet week and a dead phone line look identical from the outside, so you get a number instead of silence.
- If it breaks, you hear it from me first. Every part of the system alerts me the moment it fails.
- A monthly one-page report showing how many inquiries were captured and how fast each was answered, so you can see what it recovered rather than take my word for it.
- Monthly updates and tuning are fully managed by me. You never have to ask for an improvement, file a ticket, or learn the tool. If the replies could be better, I change them.
Things you never deal with
- Nothing about your setup changes. Same phone number, same website, same host, and nobody on your team has to learn anything.
- Carrier registration handled for you, including the A2P paperwork that gets most businesses rejected the first few times.
- A privacy policy for your site if you do not have one. Carrier registration fails without it, and most small trades sites do not have one.
- Opt-outs are handled and permanently honoured. Anyone who replies STOP is suppressed everywhere, so you can never accidentally text them again.
- You own everything I build. It is set up in your name, in your accounts, and if you walk away you keep it working. Month to month, 30 days notice.
- I hold an admin login on those accounts for as long as I am running it. That is what managed means: the system is yours, operating it is mine.
Every tool the system needs is set up in your name and on your card, at cost. The phone and messaging, the automation platform it runs on, all of it. I do not resell software and I do not mark anything up, so there is never a margin of mine buried in a tool you are paying for. That is what makes the ownership real rather than a phrase: if you leave, nothing gets switched off and there is nothing of mine to take back.
What you are paying me for is building it and then running it. Running it needs an admin login on those accounts for as long as I am managing it, which is the one thing I ask for and the reason the five minute promise is mine to keep rather than yours.
Start with the assessment, or start here
Two weeks, $995. The $995 is credited against your first month if you go ahead.
What two weeks buys you
- A discovery call and workflow interview
- Two weeks mapping how the business actually runs
- A written roadmap: highest-ROI opportunities, named tools, dollar estimates
- A walkthrough call to put it into action
- The roadmap is yours to keep, whoever implements it
A scoped engagement of this size starts at $3,495.
Guarantee: 10 hours per month in identified savings or your money back.
Lead Response itself is $995/mo. No minimum term on a Lead Response engagement. Month to month, 30-day notice to cancel.
Worth knowing before the call: what phone system you use, and where your web form submissions land. Those two answers decide how fast install goes.
Anything beyond the three channels is a Custom AI Implementation, Most start at $2,495. Optional support at 10%/mo.
Why trust the guarantee
There is no client roster to point to yet. This is a new productized offer, not a proven track record, and the honest version of this page says so rather than implying otherwise. What is real: the guarantee itself, written above in full, with a stated cost if it is missed. And this, which is not a result but a fact you can check: Stephen is a United States Naval Academy graduate, a Marine Corps veteran, and runs a Service-Disabled Veteran-Owned Small Business based in the Raleigh-Durham area.
Don't I already have this? My CRM shipped a lead-response feature.
Probably. Most CRMs ship something like this, and GoHighLevel starts at $97 a month plus usage as of August 2026, which is a tenth of what this costs. That gap is real and I am not going to pretend otherwise. The difference is not the feature list, it is whether the thing actually got installed, configured to how your business works, and is still running three weeks later without anyone checking. If yours is on and being watched, you genuinely do not need this. If the free trial is still sitting there half-set-up, that is the actual problem being solved here.
What exactly counts as a reply within 5 minutes?
Every inquiry gets a reply within 5 minutes, on the channel they used. Callers from landlines are flagged to you immediately for callback, since a landline cannot receive a text. Miss one and that month is free. Excludes outages at your phone provider, your internet, or the carrier network, and it depends on my admin access to the accounts it runs in staying in place.
What happens if you miss the five minutes?
That month is free for you, the client whose reply was missed. It does not apply to outages at your phone provider, your internet, or the carrier network, since those are outside what this system controls.
How fast is it actually live?
Web form capture and alerts are live within 7 days of kickoff. Missed-call text-back switches on once your carrier registration clears, usually two to three weeks. If nothing is live within 30 days, you do not start paying the monthly fee until it is.
Is anything sent to my customers without me seeing it first?
The acknowledgment itself is automated by default, since that is what makes the five-minute number possible. Anything with real substance, such as a quote or a scheduling decision, waits for your approval unless you explicitly turn on more automation. You choose what runs on its own and what waits for you; nothing is automated without you deciding it should be.
What if I want more than these three channels?
That is a real request and a common one, and it is exactly what makes an install stop being repeatable, which is why it is priced separately as a Custom AI Implementation. Most start at $2,495. Optional support at 10%/mo.
What does it cost, and how does the assessment fit in?
$995 for a two-week AI Workflow Assessment. The $995 is credited against your first month if you go ahead. Lead Response itself is $995/mo. No minimum term on a Lead Response engagement. Month to month, 30-day notice to cancel.
Do I need to buy new software?
Mostly no. I work in the tools you already use. Most setups do need an automation tool and AI credits, a modest monthly cost billed to you at cost with no markup from me, and I will tell you what is needed and what it runs before anything is bought.
Is my data safe?
Yes. It runs inside your own accounts, so your leads stay in your environment and are never copied to a server I run.
What happens when an automation breaks?
Everything breaks eventually: APIs change, edge cases show up. That is the actual thing the monthly fee buys. It is monitored every five minutes and I find out before you do.
Will this replace someone on my team?
Almost never at this size. It answers the calls and forms nobody got to, which is work that was not being done rather than work someone was doing.
Worth twenty minutes?
A short call to see whether your call and form volume make this worth doing, and to answer the three questions that decide how fast install goes.