Terms of Service

1. Who these terms are with

This website (stephenthorn.com, the "Site") is operated by Stephen Thorn, LLC, a North Carolina limited liability company based in Pittsboro, North Carolina ("I," "me," or "we"). By using the Site you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Site. You can reach me at stephen@stephenthorn.com.

2. What the Site is for

The Site provides information about my AI consulting, training, and advisory services, along with articles, resources, and ways to contact me or book a call. It is for general informational purposes.

3. Not professional advice

Content on the Site, including blog posts, guides, tools, and resources, is general information about AI and business workflows. It is not legal, accounting, tax, financial, medical, engineering, or other licensed professional advice, and it is not a substitute for advice from a qualified professional. Any AI-related recommendation is general and may not fit your specific situation. You are responsible for how you use the information, including independently reviewing and verifying any AI output before relying on it. Engaging me for paid services is governed by a separate written agreement, not by these Terms.

4. About the assessment guarantee and other results

Descriptions of services, savings, and outcomes on the Site are illustrative and depend on your specific circumstances. They are not promises of any particular result, except where a specific written guarantee is set out in a signed agreement.

Where the Site refers to a guarantee for the AI Workflow Assessment, that guarantee is about the hours the written assessment identifies as recoverable, based on a good-faith professional estimate built from the information you provide. It is not a promise that you will actually realize those savings, because realized savings depend on whether and how you implement the recommendations, which is outside my control. The complete terms, including how the estimate is measured and how a refund works, are set out in the written Assessment Guarantee Terms provided with the engagement, and those written terms govern.

5. Forms, booking, and communications

If you submit a contact or booking form, you agree to provide accurate information, and your submission is handled as described in the Privacy Policy. Submitting a form or booking a call does not create a client relationship; a client relationship begins only under a separate signed agreement.

6. Intellectual property and acceptable use

All content on the Site, including text, graphics, logos, articles, and downloadable resources, is owned by me or my licensors and is protected by intellectual property laws. My business name and logo are my property.

You may view and share links to the Site and use freely-offered resources for your own internal, non-commercial reference. You may not:

• copy, republish, resell, or redistribute Site content as your own or for commercial gain without my written permission;
• scrape, harvest, or use automated means to extract content or data from the Site, or use Site content to train a machine-learning model, without my written permission;
• attempt to gain unauthorized access to the Site or disrupt its operation; or
• use the Site in violation of any applicable law.

Free resources or tools offered on the Site are provided for your convenience under any specific terms posted with them.

7. Third-party links and services

The Site uses and links to third-party services (for example, Calendly for booking, and links to platforms like LinkedIn and GitHub). I am not responsible for the content, policies, or practices of third-party sites and services. Your use of them is governed by their terms.

8. Disclaimer of warranties

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement. I do not warrant that the Site will be uninterrupted, secure, or error-free.

9. Limitation of liability

To the fullest extent permitted by law, Stephen Thorn, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of or reliance on the Site or its content. My total liability relating to the Site and these Terms will not exceed one hundred US dollars ($100). Nothing here limits liability that cannot be limited under applicable law. This section does not apply to paid services, which are governed by their own agreement.

10. Indemnification

You agree to indemnify and hold harmless Stephen Thorn, LLC from claims arising out of your misuse of the Site or violation of these Terms.

11. Changes to the Site and these Terms

I may change or discontinue the Site or update these Terms at any time. Updates take effect when posted, and I will update the "Last updated" date. Your continued use after a change means you accept the updated Terms.

12. Governing law and disputes

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules. Any dispute relating to the Site will be brought exclusively in the state or federal courts located in Chatham County, North Carolina, and you consent to their jurisdiction.

13. Contact

Questions about these Terms: stephen@stephenthorn.com.

These are plain-English terms provided in good faith for use of this website. They are not legal advice. Paid engagements are governed by a separate signed services agreement. If you have specific compliance requirements (for example, government procurement or regulated-data obligations), let's discuss them directly.