I help real people use AI well - from the basics to the builds.
Former Marine Corps officer. Naval Academy graduate. Career spent translating complex technology into plain English. Now I train, advise, and build practical AI solutions for individuals and small businesses.
How I got here
I'm Stephen Thorn. I've worked across sales, product, and engineering at both startups and large companies.
I started as a U.S. Marine Corps Infantry Officer, Naval Academy graduate, led teams of up to 200 personnel, served as Chief of Staff and Operations Director. The Marines taught me how to lead under pressure, communicate with precision, and build systems that work when things get complicated.
After transitioning out, I spent years as a Solutions Engineer and technical leader, at Percona, Sosivio, Babel Street, and now TiDB, where I lead the AI Center of Excellence. As an SE, my job was never to sell. It was to translate complex technology into plain English, run hands-on demos, and train people to use tools with confidence. I've published 23 technical workshops and blogs, and built tools that cut engineering setup time by 98%.
That career prepared me perfectly for what I do now: I help real people and small businesses use AI well. Sometimes that's a beginner's first workshop. Sometimes it's consulting - figuring out which tools fit, designing a workflow, or prototyping a lightweight internal AI assistant. I build with AI every day, and that hands-on experience drives everything I teach, advise on, and build for clients.
Three things, connected
I teach AI
Courses, workshops, and coaching for individuals and teams. From your first prompt to advanced workflows. Whether you've never used AI or you want to go deeper, I meet you where you are.
AI TrainingI advise on AI strategy
Which tools to use. How to fit them into your workflow. When a custom solution beats more prompting. Practical guidance for small businesses that want to use AI without the enterprise price tag.
ConsultingI build AI tools
Open-source projects, internal knowledge assistants, and lightweight AI automation. I use AI to build real software every day - that hands-on experience drives everything I teach and advise on.
See ProjectsTeaching, advising, and building aren't separate services. They're one practice. I teach better because I build. I advise better because I teach. You get someone who understands the full picture - from a beginner's first question to a custom tool for your team.
Career
Head of Solution Engineering, North America
TiDB · Startup
- Built a production RAG-based AI system for internal knowledge retrieval and customer-facing use cases
- Founded and leading TiDB's AI Center of Excellence, driving AI adoption across engineering and GTM
Principal Solutions Engineer, DoD & IC
Babel Street
- Authored API documentation for AI-powered intelligence and analytics platform
- All products leveraged AI/ML for natural language processing, entity resolution, and pattern analysis across government use cases
Senior Director, Solutions Architecture AI/ML
Sosivio · Startup
- Lead Solutions Architect for ML-driven Kubernetes observability and predictive analytics platform
- Designed technical architecture and customer-facing demos for AI-powered anomaly detection and root cause analysis
Senior Solutions Engineer
Percona
- Published 23 technical workshops, webinars, and blogs on database infrastructure and performance
- Built automated tooling that reduced engineering setup and testing time by 98%
AI Robotics Operations Manager
Symbotic · Startup – IPO
- Ran operations for fully autonomous AI-driven robotic warehouse system processing $60M in inventory for Walmart
- Drove 30% increase in AI system throughput through operational improvements and process optimization
Infantry Officer, Chief of Staff & Operations Director
United States Marine Corps · Hawaii
- Led teams of up to 200 personnel across complex, high-stakes operational environments
- Built leadership and communication skills that now drive clear, practical AI training for non-technical audiences
What I bring
Agentic AI & LLM Tooling
Building production Agentic AI systems professionally. I know what works, where the sharp edges are, and how to get real output from these tools.
Technical Communication
Career built on making complex systems understandable for decision-makers and practitioners.
Go-to-Market & Revenue
Driven $0→$1M revenue growth, led $9.3M renewals, built $20M pipelines. I understand the commercial side of technical work.
Cloud & Infrastructure
AWS, GCP, Kubernetes (CKA + CKS certified), Linux, distributed databases, Terraform. Hands-on, not just advisory.
Training & Coaching
Custom 1:1 and group training for teams building AI into their workflows. Certified by Anthropic, Google, IBM, and Wharton. 23 published technical workshops and blogs.
Leadership & Operations
Led teams of up to 200 as a Marine officer. Startup founding hire. Cross-functional executive leadership in high-stakes environments.
B.S. Information Technology, United States Naval Academy, Annapolis, MD
- AI for Business Specialization Wharton School (UPenn)
- AI Security & Governance Securiti AI
- Google AI Professional Google
- Anthropic AI Fluency Anthropic
- Model Context Protocol: Advanced Anthropic
- AI Agent Skills Anthropic
- Claude 101 Anthropic
- Claude Code in Action Anthropic
- AWS Solutions Architect Amazon Web Services
- AWS Business Professional Amazon Web Services
- AWS Technical Professional Amazon Web Services
- GCP Cloud Engineer Google Cloud
- RAG and Agentic AI Professional IBM
- Certified Kubernetes Administrator (CKA) CNCF
- Certified Kubernetes Security Specialist (CKS) CNCF
- TiDB Professional TiDB
- Professional Scrum Master Scrum.org
What I'm not
I'm not a machine learning researcher or PhD scientist. I'm not building custom neural networks from scratch. I'm not an enterprise-scale AI infrastructure consultant. And I'm not a healthcare compliance specialist or legal advisor.
I'm someone who uses AI tools at a professional level every day and helps real people and organizations get practical value from them. If your needs go beyond what I do, I'll tell you that directly and point you somewhere better. That honesty is part of the deal.
Want to work together?
Whether you need AI training, consulting, or want to talk about a project. I'd be happy to hear from you.
No pressure, no upsells. Just a straightforward conversation about what would help.